I ordered a toddler backpack this past weekend for my niece's birthday, and typical me I was late getting it. However it was so cute I decided to try anyway, I wrote a note in the special instructions explaining that and asking if it wouldn't make it if I could change the shipping address to her house, thought it would be late-- which would be my own fault. But I received it yesterday already! With her name embroidered! It is SOOO cute. I am sure she will love it and I am happy I will get to give it to her! I will definitely order more for my nieces and nephews! Thank you!!
I was so pleased with your customer service! Unfortunately, an item I ordered was damaged. I called and you immediately refunded the purchase price (you did not have a replacement to send me). And I do mean immediately, as the refund was in my account the next day! I have never seen such excellent service. And the person I spoke to on the phone was exceptionally nice. Thank you for making what is usually a hassle into a stress-free experience!
Susan of California
I purchased the Little Giraffe Luxe baby blanket from my home in Colombia, South America, and I had a relative who was traveling bring them for me. The shipping was fast and the order came in perfect! (Not to mention the blanket was the softest I had ever felt.)
The fireman rain gear ensemble was a hit! Fast shipping and a great product. You guys are great!
I bought the Organic baby blanket...my son who tosses everything I hand him took a four hour nap snuggled up with it the first day. It has a lot of weight to it like a quilt. I love it! Quick shipping.